We make our custom sweaters and products perfect and guarantee it. We inspect each order is correct and high quality before shipping.
We guarantee our canceled sweaters to have zero manufacturing errors or defects. If there is any issue with your order, you are eligible for a replacement of the same custom item, or a full refund. As our products are all custom, there are no other ways to qualify for a return, except for manufacturing errors and product defects. All returns and exchanges must be made within 10 days of delivery.
Please make sure you check spelling carefully before submitting your order. You are welcome to contact us if you have any questions before placing your order. Orders are sent immediately to production, so we cannot make changes once an order is placed. We also reserve the right to cancel your order should it be too inappropriate for language and content. Thank you for your understanding.